Three ways to engage with AI — each designed around where you are
From a single reflective workshop to a year-long advisory partnership, our services are sized and scoped for different organizational readiness levels and goals.
Back to HomeHow we approach every engagement
All three of our services share the same foundational approach: we listen before we recommend. The delivery format differs — a single day, eight weeks, or twenty — but the underlying discipline is constant.
We assess your organization's current state, facilitate the conversations that clarify what you're actually trying to achieve, and then design the specific work to close that gap. Nothing is templated. Every deliverable is written for your organization, not repurposed from a previous client.
Listen First
Every project begins with a structured discovery conversation — not a sales pitch.
Design Specifically
We craft your engagement based on your context, not a generic playbook.
Deliver With Care
Workshops and sessions are facilitated with attention to language, pace, and participation.
Review Progress
We assess outcomes at regular checkpoints and adjust direction when needed.
AI Ethics & Responsibility Workshop
A thoughtful introductory workshop helping organizations consider the ethical dimensions of AI adoption before and during implementation. Covers bias awareness, data privacy considerations, transparency practices, and responsible use guidelines tailored to the Thai regulatory context. Delivered as a one-day immersive session with facilitated group discussions and scenario-based exercises.
- Bias awareness and data privacy principles
- Thai regulatory context including PDPA considerations
- Scenario-based group exercises
- Responsible AI principles document (co-developed)
- Organizational self-assessment toolkit
How the day is structured
Morning: Understanding AI in your industry — what's actually happening, what the risks are, and how other Thai organizations are navigating this space.
Midday: Scenario exercises — your team works through real-world cases involving bias, privacy, and transparency decisions relevant to your sector.
Afternoon: Co-developing your Responsible AI Principles document and self-assessment framework for ongoing organizational use.
AI-Powered Customer Experience Design
A focused engagement helping service-oriented businesses explore how AI can enhance their customer interactions without losing the human touch. Covers customer journey mapping, touchpoint analysis, AI tool evaluation for chat, personalization, and feedback analysis. Delivered over an 8-week engagement with prototype testing included.
- Customer journey mapping and touchpoint analysis
- AI tool evaluation for chat, personalization, and feedback
- Live prototype testing phase
- Customer experience enhancement plan
- Tool recommendation report with implementation timeline
8-Week Engagement Outline
Discovery: Customer journey mapping, stakeholder interviews, existing touchpoint audit.
Design & Evaluation: AI tool shortlisting, scenario design, team familiarization sessions.
Prototype Testing: Real-world configuration testing with your team and select customers.
Reporting: Final recommendation report and implementation timeline handover.
Full-Spectrum AI Capability Building
A comprehensive, organization-wide engagement covering every aspect of AI adoption — from foundational literacy to advanced implementation and governance. Covers executive alignment, workforce training at all levels, technology infrastructure assessment, vendor ecosystem navigation, and long-term capability roadmap development.
- Executive alignment and board-level governance framework
- Multi-level workforce training curriculum
- Technology infrastructure and vendor assessment
- Complete AI strategy document
- 12 months of strategic advisory support post-delivery
20-Week Program Structure
Foundation: Executive alignment, organizational assessment, infrastructure audit.
Building: Multi-level training rollout, vendor evaluation, pilot implementation support.
Integration: Governance framework installation, change management, capability assessment.
Consolidation: Strategy documentation, 12-month advisory handover, internal champion development.
Which service fits your situation?
Use this comparison to get a quick sense of where each service applies — then reach out for a conversation to confirm.
| Feature | Ethics Workshop | CX Design | Full-Spectrum |
|---|---|---|---|
| Duration | 1 Day | 8 Weeks | 20 Weeks + 12 months |
| AI ethics grounding | |||
| Customer experience focus | Partial | ||
| Technology infrastructure review | |||
| Multi-level staff training | |||
| Prototype testing | |||
| Ongoing advisory support | 12 months |
Not certain which fits? We'll help you work that out — reach out for a brief conversation.
Professional standards underpinning every engagement
Privacy & Confidentiality
All engagements include a signed confidentiality agreement. Client information is never used outside the scope of the contracted project.
Clear Scoping & Contracts
Deliverables, timelines, and responsibilities are documented before any work begins. No ambiguity about what's included and what isn't.
Language Accessibility
Materials are available in English and Thai where needed. Facilitation style adjusts to the language comfort of participants.
Milestone-Based Progress
We structure multi-week engagements around clear milestones, with written summaries provided after each phase.
Named Advisor Continuity
Each client has a dedicated named advisor throughout. You won't need to re-brief new faces as the engagement progresses.
Adaptable Delivery
If your organization's priorities or circumstances shift mid-engagement, we adjust our approach collaboratively rather than rigidly following an original plan.
Have questions about any of our services?
We're happy to walk through the details of any service, answer your questions, and help you think through which approach fits your situation — without any pressure to commit.
Get in Touch